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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Orion LaCour

Orion LaCour

August 14, 2024

5  out of  5
rating by Orion LaCour
"Very helpful!"
We responded:
"Hey Orion, Thanks for the awesome review! I'm glad you found our service helpful! If you ever need anything else, feel free to reach out. - Steve Ferraro Jr - State Farm Insurance Agent, Newport Beach, CA"
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Eaon Sullivan

July 4, 2024

5  out of  5
rating by Eaon Sullivan
"Great service, friendly staff happy to give them my business"
We responded:
"Thank you for letting us know you had a great experience with our friendly staff, Eaon! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance. - Steve Ferraro Jr - State Farm Insurance Agent, Newport Beach, CA"
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Melissa Alia

May 23, 2024

5  out of  5
rating by Melissa Alia
"Thank you to Rod for making my experience quick and easy. He helped me choose right auto insurance policy."
We responded:
"Thank you, Melissa, for your 5-star review! I'm glad Rod could assist you in choosing the right auto insurance policy quickly and easily. We appreciate your trust in our office and look forward to helping with any future insurance needs you may have. Steve Ferraro Jr - State Farm Insurance Agent, Newport Beach, CA"
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A. J. Shaka

March 20, 2024

5  out of  5
rating by A. J. Shaka
"Steve Ferraro Jr and his team are... 100% on it! I have asked them for help about peripheral issues (not related to any claim) and they were really so wonderful! Saved me a ton of money on various repairs. Very responsive. I realize that fire insurance in CA is a problem (or going to be one) but I am relieved that State Farm will still cover me down here in Irvine."
We responded:
"Wow, thank you for the glowing review, A. J.! We are delighted to hear that our team was able to assist you with various issues and save you money on repairs. We are committed to providing exceptional service and coverage to our clients in Irvine, CA. Thank you for choosing State Farm for your insurance needs! - Steve Ferraro Jr - State Farm Insurance Agent, Newport Beach, CA"
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Indika W.

March 16, 2024

5  out of  5
rating by Indika W.
"Steve is cool, calm and professional. He reached out to me and was straight forward and to the point. I was able to purchase my car insurance and getting me a competitive rate. Highly recommend doing business with State Farm and ask for Steve he will take good care of you"
We responded:
"Indika, thank you for your kind words and for recommending our office. We are thrilled to hear that you found our service cool, calm, and professional, and that we were able to provide you with a competitive rate for your car insurance. We appreciate your trust in our team and look forward to continuing to take good care of you. - Steve Ferraro Jr - State Farm Insurance Agent, Newport Beach, CA"
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Kathy Bakken

March 14, 2024

5  out of  5
rating by Kathy Bakken
"Steve provided excellent service and follow-up somewhat I needed."
We responded:
"Hi Kathy, thank you for your 5-star review! I'm thrilled to hear that I provided you with excellent service and follow-up. If you ever need assistance in the future, feel free to reach out. We're here to help with all your insurance needs. - Steve Ferraro Jr - State Farm Insurance Agent, Newport Beach, CA"
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El Pollito

March 13, 2024

5  out of  5
rating by El Pollito
"Rodrigo helped me get a fast, easy and affordable quote in Auto and life insurance. If anyone is looking for insurance I highly recommend them!"
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how Rodrigo provided a wonderful insurance experience for you when quoting your auto and life policies. Our office loves being your good neighbor! - Steve Ferraro Jr - State Farm Insurance Agent, Newport Beach, CA"
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Vera H

March 6, 2024

5  out of  5
rating by Vera H
"Deborah always provides top notch care whenever I have any concerns or questions, changes, etc. Absolutely a blessing. Love that I can depend on quality/prompt service when it comes to my auto insurance. 🙏"
We responded:
"Hi Vera, thank you for your kind words! I'm delighted to hear that Deborah has been providing you with top-notch care and prompt service for your auto insurance needs. We strive to offer quality service to all our customers, and it's wonderful to know that you feel supported and well taken care of. - Steve Ferraro Jr - State Farm Insurance Agent, Newport Beach, CA"
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shy. shy__

February 23, 2024

5  out of  5
rating by shy. shy__
"He handled everything very professional yet friendly, explained everything i had asked even if i asked multiple times, and it was done very efficiently. I was insured the same day! Highly recommend."
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Parker Webster

December 27, 2023

5  out of  5
rating by Parker Webster
"Patrica, whom I believe speaks on behalf of herself, and the relevant branches/representatives of State Farm Inc., was prompt, accommodating, and concise/clear with initiating and-or reinstating a (new) car insurance policy, with collision, as well as present/thorough with our follow up call — requesting reminders/directions for leaving this google review. This review, relevant communications/transactions, etc. was completed within the last three-to-four (3-4) hours."
We responded:
"Parker, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Michael Lina

December 19, 2023

5  out of  5
rating by Michael Lina
"Rod was a great help! Personable and clear at explaining my policy. Looking forward to working with him again for my wife’s auto policy. Thank you!"
We responded:
"Thank you for the review, Michael! We are glad to hear that Rod was able to help you with your wife's auto insurance policy. Your feedback is important to us and we value the chance to provide you with high-quality coverage."
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andrea Pesqueira

November 27, 2023

5  out of  5
rating by andrea Pesqueira
"Seriously best agency ever!! It’s hard times and with insurance been higher all around this agency works hard to always help as much as possible! love I can just txt Gio and he helps me right away! Always responsive, patience and helpful! Makes my life much easier. He also speaks Spanish."
We responded:
"Hello, Andrea! We're so happy to receive your shoutout for Gio, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us."
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josh

October 25, 2023

5  out of  5
rating by josh
"very helpful, very patient and made sure all my questions were answered while guiding me through"
We responded:
"Thank you! We truly appreciate the positive review. Please don't hesitate to reach out if you need anything!"
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Neisha Pool

September 30, 2023

5  out of  5
rating by Neisha Pool
"Rod was Very helpful and appreciate you helping me save money on my auto insurance with a nice attitude."
We responded:
"Neisha, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Rod cares a lot about our customers."
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Mary Pulliam-Croom

September 13, 2023

5  out of  5
rating by Mary Pulliam-Croom
"Many more (Stars!)for this young man! For his patience, thorough review of the policy and the benefits!!"
We responded:
"Thank you, Mary, for the wonderful review! Our office is here for you whenever you need us and is grateful you have chosen us to help secure what matters most."
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Carrie Hieb

July 24, 2023

5  out of  5
rating by Carrie Hieb
"Awesome and fast service! Thanks Gio!"
We responded:
"Carrie, thank you for the positive rating! Gio always puts our customers first."
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REbones714

July 20, 2023

5  out of  5
rating by REbones714
"Incredibly easy and friendly to work with, made the process of getting auto insurance hassle free and painless. While many other companies wanted to charge an arm and a leg, Gio helped out and got me something a lot more affordable and even applied discounts to lower my monthly payment, what a guy! 5/5 Stars, don't hesitate to reach out to Gio :D"
We responded:
"Thank you for the five-star rating! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Just angela to you

June 13, 2023

5  out of  5
rating by Just angela to you
"Easiest switch I ever made. I was with Liberty mutual for over a year and they jacked my rates up $201 a year with no accidents, claims, or violations. I shopped around and Steve was able to give me a slightly better deal than my last year but saved me $201 by going thru him instead of continuing with liberty mutual"
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Joanne Quevedo

June 13, 2023

5  out of  5
rating by Joanne Quevedo
"Steve and his team are fabulous - genuinely some of the most helpful people in the business with their timeliness and thoroughness to ensure quality delivery every time I have any questions or concerns. They’ve been taking care of my family for years, and I’m grateful for their assistance through all of our life chapters! 10/10 would recommend 😀"
We responded:
"Thank you, Joanne, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Alex Ornelas

June 8, 2023

5  out of  5
rating by Alex Ornelas
"Got a new insurance policy Fast and easy I had been calling other providers all day long. Once I called State Farm Steve answered and He was amazing"
We responded:
"Thank you so much for the positive review, Alex! We're so glad to hear we were able to help you out. Our team looks forward to continuing our relationship!"
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Peggy Driver

April 21, 2023

5  out of  5
rating by Peggy Driver
"Gio was great!! Answered all my questions, put together a couple of quotes with different options, professional, friendly and quick responses!!! Would recommend"
We responded:
"Peggy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Karla Baylon

April 12, 2023

5  out of  5
rating by Karla Baylon
"Gio, was extremely helpful, he answered all of my questions, was able to get me a great price, I am very happy."
We responded:
"Thank you for the five-stars, Karla! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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George Carter

March 30, 2023

5  out of  5
rating by George Carter
"Gio at Steve Ferraro Jr’s office is the bomb. Always gets back to me promptly and professional while personable. Keep it up over there guys."
We responded:
"George, thank you for your kind comments! It means a lot to our team. Gio cares a lot about our customers."
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Ana Salmeron

March 22, 2023

5  out of  5
rating by Ana Salmeron
"I am extremely satisfied with the service at this branch. I was looking to switch auto insurance and gio was super helpful by providing various options of auto coverage. He went above and beyond to accommodate my family and I."
We responded:
"We love seeing reviews like this, Ana! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Maria Castillo

March 22, 2023

5  out of  5
rating by Maria Castillo
"Excellent customer service here at this branch, special thank you to Giovanny for help me find the best policy for me and at an economical rate. Would highly recommend to everyone to give them a call !!!"
We responded:
"Thank you, Maria, for taking the time to leave a shoutout for Giovanny. It makes our day hearing about how we were able to help wonderful customers like you with finding the right policy and rate. We look forward to continuing our relationship! "